This website is managed by Greater Manchester Combined Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website with keyboard (using the accessibility helper sidebar available on every page)
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • older PDF documents are not fully accessible to screen reader software
  • links on some pages are not descriptive
  • images on some pages do not have alt text
  • heading levels on some page are not used in order

What to do if you cannot access parts of this website

If you need information on this website in a different format:

Greater Manchester Combined Authority, Broadhurst House, 56 Oxford Street, Manchester M1 6EU

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GMCA digital team by email gmdigital@greatermanchester-ca.gov.uk  or telephone 0161 778 7000.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. To access this call 18002 0161 778 7000. If there is a specific number you wish to call add the prefix of 18002 to enable Text Relay.

Our offices have access to an audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Greater Manchester Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Images

Not all of our images have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

 When we publish new content we’ll make sure our use of images meets accessibility standards.

Navigation and accessing information

The accessibility of embedded video content is dependent on the standards reached by the third-party provider. Where possible we will make use of features such as subtitles to ensure our content is accessible.

Content that’s not within the scope of the accessibility regulations

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

PDFs and other documents

Older documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Some older PDF documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

How we tested this website

This website was last tested on 15th June 2020. The test was carried out internally by Greater Manchester Combined Authority.

We checked a sample of pages on the website, including the homepage and a selection of other pages. We used a free-to-use developer tool which checks each page against standard accessibility issues.

What we have done to improve accessibility

We are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.

We have developed a web guide to ensure all web authors are creating content that is accessible. 

We plan to annually review website accessibility, and ensure that any new pages or PDFs and other online documents conform to web accessibility criteria.

This statement was prepared on 7 September 2020. It was last updated on 7 September 2020.

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